Good: This hotel was a very good choice for its location and service quality of service. All the staff were pleasant, efficient and helpful. The studio was spacious, clean and quiet; the beds were comfortable. The breakfast choices were varied and tasty. Bad: My only suggestions are that an ice tray and a water bottle/jug in the fridge should be provided and a kitchen towel (cloth or paper) would also be useful, since some guests may not use the dishwasher for one or two items, and there is no dish rack.

Beautiful sized rooms, very clean, lovely staff. Just wish the kitchenette was properly stocked. We do a lot of traveling and many hotels have at least some basic cutlery, dishes, a few pans, soap and papertowel. Our room had a full fridge, sink, stove top, dishwasher, and microwave but nothing in the drawers. We would have had to bring a separate suitcase of kitchen items to make our dinner.

Great value. Lovely rooms. Bathroom was beautiful with marble but really could have had a corner table or some more counter space and hooks for personal use in our king room. There was ample room. Will be going back!

Apart from one minor thing which was mentioned on another review. I had asked for change of towels and the small face towel has stains on it. But that’s it. So I guess just a constructive advise to have QC on laundry. I do understand hard to do given volumes of towels. Pella was very helpful at the front desk too! Location is 5 star. Food places all around. I also checked in at 2am. They were expecting me and Fran resto was open at that time for take aways! Eaton Centre is spitting distance! So very central. I’ll stay here again when I’m in Toronto! Stayed in: Deluxe King Room Stay length: 4 night(s)