Very pleasant experience! location is good— close to major attractions, transportation, and convenient for exploring the area Staff were exceptionally friendly especially Colene from front desk and always ready to help, which made my stay feel very welcoming. The hotel offers good value for money, and the helpfulness of the team truly stands out.

This hotel was a nice surprise. We were staying uber the night of game 1 of the World Series so there were not a ton of options and this hotel came up with a decent price and walking distance. I guess I booked a suite and didn’t realize it but our room was huge with a kitchen, dining area, livingroom and separate bedroom and bath. Everything was nicely done. Bed was very comfortable and duvet was lively. The bathroom was all marble and very nice. There was no parking which I thought was very strange but we parked across the street and were surprised when we left it was only $25 overnight. I would stay here again.

The suite was clean and well appointed. Having a kitchen allowed for options. The only bad thing was the bathroom was at entrance and bedroom at other end of suite – was too far from bedroom

Good: We had a great stay at the hotel – room is comfy and nice, location felt excellent as the busy streets are a walk away but it felt quiet and calm still in the room. The bed is great, fittings look sharp and nice – and overall the hotel is just great. Toronto is not the most exciting place in the world but its a lovely place to just relax and enjoy the surroundings and this hotel felt exactly the same. Regarding Car park – there is the hospital car park just across the road from the hotel – but entrance on the other street. The car park was secure and price was not too bad – so if you re driving to the hotel – id recommend its use. Bad: nothing

An Unforgettable Stay at the Pantages – This is why we need great people not robots in hospitality! From the moment I stepped into the Pantages Hotel, I was welcomed with an exceptional warmth that made my stay in Toronto truly unforgettable. The front desk staff were not just courteous—they radiated genuine care and compassion that immediately made me feel at home. Every interaction, from check-in to checkout, reminded me of the immense value of human connection in hospitality. I want to extend a heartfelt thank you to Pella at the front desk—her empathy, grace, and ability to connect with guests is remarkable. She went above and beyond to ensure I was comfortable, understood, and cared for. It’s rare to encounter someone so naturally gifted at making people feel seen and heard. Pella is a true asset to the hotel. Equally deserving of recognition is Kathy, who managed the room experience with such thoughtfulness and attention to detail. Her dedication to ensuring everything was just right made a lasting impression on me. The room was impeccably maintained, and any request I had was met with professionalism and kindness. I also want to acknowledge the dining and housekeeping teams, who were consistently helpful, warm, and attentive—bringing comfort and charm to even the simplest parts of the day. Their smiles and kindness elevated the entire experience. Without a doubt, the Pantages Hotel is now at the top of my list whenever I travel to Toronto. It wasn’t just the amenities or the location that stood out—it was the people. Thank you for reminding me that at the heart of every great stay is a team of people who care.